Shipping Policy

Last Updated: September 13, 2026

Thank you for shopping with The Breed House! 🐾

We offer a variety of pet products, including print-on-demand merchandise, dropshipped products, accessories, seasonal items, and digital products. Because different products may be fulfilled by different partners and shipped from different locations, shipping times and packages may vary.

1. Order Processing

Orders are generally processed after payment has been successfully received.

Processing times vary depending on the product and fulfillment provider. Some products may begin production or fulfillment shortly after an order is placed.

Because of this, please review your order carefully before completing your purchase.

2. Shipping Times

Estimated delivery times vary by product, destination, fulfillment provider, and shipping method.

Shipping estimates displayed during checkout or on individual product listings are estimates and are not guaranteed delivery dates.

Please allow additional time during:

• Holidays

• Major sales and promotional periods

• Severe weather

• Carrier disruptions

• High-volume shipping periods

• Other circumstances outside our control

3. Multiple Packages

If your order contains multiple products, your items may arrive in separate packages and at different times.

This can happen because products may be:

• Fulfilled by different suppliers

• Printed or manufactured at different facilities

• Shipped from different locations

• Processed at different times

Receiving one package before another does not necessarily mean that an item is missing.

Please check your tracking information and allow the full estimated delivery window for each item.

4. Shipping Costs

Shipping charges, when applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

• Product

• Quantity ordered

• Destination

• Shipping method

• Fulfillment provider

From time to time, The Breed House may offer free shipping promotions or other shipping discounts. Promotional shipping offers may have specific terms and restrictions.

5. Tracking Information

When tracking is available, tracking information will be provided after your order has shipped.

Please allow some time for tracking information to update after a shipping label has been created. It is not unusual for tracking to remain unchanged for a short period while an order is being transferred between fulfillment facilities or carriers.

6. Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us at [YOUR STORE EMAIL] with your order number.

We will do our best to help locate the shipment and determine the next appropriate step.

Please understand that shipping delays can occasionally occur after an order leaves our fulfillment partner and may be outside of The Breed House's direct control.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, please contact us as soon as possible.

For dropshipped products, orders may enter fulfillment quickly, so we cannot guarantee that an address can be changed after an order is placed.

For print-on-demand products, address changes may not be possible once production or fulfillment has begun.

If a package is returned because of an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to send the package again.

8. Lost, Stolen, or Marked-as-Delivered Packages

The Breed House is not responsible for packages that are stolen, misplaced, or lost after being confirmed as delivered to the shipping address provided by the customer.

If tracking shows that your package was delivered but you cannot locate it, we recommend checking:

• Your mailbox or normal delivery location

• Around your home or property

• With household members

• With neighbors

• With the shipping carrier

If you believe your package was lost in transit, please contact us and we will do our best to assist.

9. Damaged Packages or Products

If your order arrives damaged, defective, or contains the wrong product, please contact us at [YOUR STORE EMAIL] as soon as possible.

Please include:

• Your order number

• A description of the problem

• Clear photographs of the product and packaging when applicable

We will review the situation and work with you to make it right.

For damaged, defective, or incorrect products, please contact us within 7 days of delivery whenever possible.

10. International Shipping

If international shipping is offered, delivery times may vary significantly depending on the destination country, customs processing, local carriers, and other factors.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country unless otherwise stated at checkout.

The Breed House cannot guarantee delivery dates for international orders.

11. Digital Products

Digital products do not require physical shipping.

After purchase, digital products will be delivered electronically according to the delivery method described on the applicable product page or checkout.

If you purchase both physical and digital products in the same order, your digital product may be delivered separately from your physical items.

12. Third-Party Fulfillment

Some products available through The Breed House are fulfilled by third-party manufacturing, printing, or shipping partners.

This allows us to offer a wider variety of products while maintaining an efficient shopping experience.

Because of this:

• Shipping times may differ between products.

• Packages may originate from different locations.

• Packaging may vary.

• Tracking information may come from different shipping carriers.

• Items in the same order may arrive separately.

13. Shipping Address Responsibility

Once an order has been submitted, we cannot guarantee that shipping information can be changed.

Please carefully review your:

Name • Street Address • City • State • ZIP Code • Apartment/Unit Number

before completing your purchase.

14. Events Outside Our Control

The Breed House is not responsible for shipping delays caused by circumstances outside our reasonable control, including but not limited to:

• Severe weather

• Natural disasters

• Carrier delays

• Transportation disruptions

• Customs delays

• Holidays

• Labor disruptions

• Government actions

• Incorrect customer information

• Other unforeseen circumstances

We will always do our best to assist customers when these situations occur.

15. Questions About Your Order

If you have a question about the shipping status of your order, please contact us:

The Breed House
Email: [YOUR STORE EMAIL]

Please include your order number whenever possible so we can assist you more quickly.

Our Promise

While we cannot control every part of the shipping process, we will always do our best to help when something goes wrong.

If your order arrives damaged, defective, incorrect, or otherwise has a fulfillment issue, please reach out. We want your experience with The Breed House to be a good one. 🐾